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Any update on this issue?
The Royal Mail page you direct us to for more info says the problem was fixed on 1st Feb 17:21 but I am still not seeing any tracking numbers in PP. Do we need to update PP?
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They still haven't fixed it, we are still not getting the tracking number but we have created a workaround.
Please install the latest version from here: https://aimcosoftware.co.uk/install
This will work for all new labels, but you will need to copy them manually for existing ones.
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Current Status