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jackthehat

Member
jackthehat

How do you account for refunds in Packing Partner?

Hi all,

I use the reporting function on Packing Partner to work out how much VAT is due to be paid each quarter. Unfortunately PP does not have the data for all the refunds I have made to customers, only the initial sale values. Have any of you found a way around this? Is there an easy way to record refund in PP so that the VAT calculations will be correct?

Andrew

Admin
Andrew

Re: How do you account for refunds in Packing Partner?

If it is a total refund then you could delete the record (you will need to tick the delete from the Archive checkbox)

Other than that, we don't have any way to allow for refunds, you will just have to deduct them manually.

jackthehat

Member
jackthehat

Re: How do you account for refunds in Packing Partner?

OK, thanks Andrew... much head scratching ahead then :-