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Simply NikNaks

Member
Simply NikNaks

Cannot Manifest Royal Mail Click & Drop orders

After I have sent my orders to Click & Drop, clicking the 'Manifest All' button does not work from within the Packing Partner Royal Mail tab. Nothing happens.
However, if I browse to the Click & Drop website from outside Packing Partner I can click 'Manifest All' and it works as expected and my end of day manifest is produced.
I updated Packing Partner only this morning so its not that.

Ben

Admin
Ben

Re: Cannot Manifest Royal Mail Click & Drop orders

Thank you for reporting this issue, we'll look into it and hopefully get that fixed in an update soon

Simply NikNaks

Member
Simply NikNaks

Re: Cannot Manifest Royal Mail Click & Drop orders

I am still having this issue - is there a solution yet?
I am unable to Manifest my Click & Drop orders from within Packing Partner - I have to browse to the Click & Drop website from outside Packing Partner when I can then Manifest ok

ThingimijigsHelen

Member
ThingimijigsHelen

Re: Cannot Manifest Royal Mail Click & Drop orders

I have only ever been able to do it from the browser, I thought this was the design, did it used to work in the Packing partner app? (its the same as the Amazon end of day reports, I have to go directly to Amazon on a browser for that)

Simply NikNaks

Member
Simply NikNaks

Re: Cannot Manifest Royal Mail Click & Drop orders

Yes you used to be able get end of day manifests directly from the Packing Partner app via the browser window onto the Click & Drop site but I now have to do it from outside Packing Partner