ContactDownload

Brilliant Inks

Member
Brilliant Inks

Missing the bottom off Packing list then print disapearing

Hi

Its been like it for a while now but when i print the packing list on some pages it misses part of the bottom off the print.  Also when I print invoices and I change the layout and print it gets sent to the printer but when you look at the print que on the printer after about 30 seconds it disapears. I have found a work around when I select the layout go into properties select cancel then cancel again and save printer settings then print then it works fine but I have to do this everytime I change layout and its abit of a pain.  Im on windows 7 64bit and the printer works fine on every other program any idea what might be wrong?
Thanks
Phil

Andrew

Admin
Andrew

Re: Missing the bottom off Packing list then print disapearing

Hello Phil

Overlong pages

• You may be able to solve the overlong pages by changing the margins in Tools>Options>Print.

• You can also see if your printer has a setting to Download Soft Fonts as this can also fix the issue.

Layout printing issues

• Once a print job has gone to the printer, we don't have any way to delete it, so I'm not sure why this is. Try uninstalling and reinstalling the printer driver.

• Also, see Solution 1 here: http://aimcosoftware.co.uk/forum/viewtopic.php?id=23

• If they don't work, please call us or email me a landline number, so I can connect to your PC and have a look.